Order management software for pet supply wholesalers

How orders typically arrive

• Email (body text and PDF attachments)
• Spreadsheets attached to email
• Phone and texted orders, added by your team in one click as manual entries

Common pain points in this vertical

• 'Dog food, 10 bags' hides a brand, a formula, a bag size, and a life stage — and a wrong guess sits on a store's shelf as dead inventory
• Life stage and breed size are different SKUs — a large-breed puppy formula isn't the adult version
• One restock spans food, treats, litter, supplements, and toys, and someone retypes the whole multi-category list
• Bag sizes and can counts are shorthand — 'the 15-pounder,' 'the 30-pounder,' and 'two cases of the 5.5s' are different SKUs on different shelves
• Each store's usual restock lives in one CSR's head

Use cases we hear about

• Capture brand, formula, size, and life stage intact. '8 bags of the salmon grain-free 24 lb' is matched by brand, formula, and size, and a bare 'dog food, 10 bags' is flagged for a person instead of a guess filling the wrong shelf.
• Handle multi-category restocks on one order. Food, treats, litter, supplements, and toys on one message become one structured order, each line matched to the right item and unit — no line-by-line retyping.
• Price each account by its own rules. A store's restock is captured at its wholesale pricing, not list, with the rule that set each price shown on the line — pricing you set, often alongside brand minimum-advertised-price rules, applied consistently.

Why is a pet-supply order hard to capture?

In pet supply, "dog food, 10 bags" isn't an order. Which brand? Which formula — salmon grain-free, chicken and rice, limited-ingredient? What bag size, 15 lb or 30? Puppy, adult, or senior? The order is the brand, the formula, the size, and the life stage — and a wrong one doesn't just bounce back, it sits on a store's shelf as dead inventory nobody asked for. PeasyOrders — order capture built for small and mid-sized US wholesale distributors on QuickBooks Online — reads the written restocks, matches each line to your catalog across categories, prices the account, and flags what's missing before anything ships.

How does PeasyOrders capture pet-supply orders?

Two lanes, honestly stated — and in pet supply the written lane carries most of the volume, because store restocks travel as emails and attached lists.

Written orders are captured on arrival. A forwarding rule sends your order emails in, and PeasyOrders reads the email body and the PDF and spreadsheet attachments. A store's multi-category restock becomes one structured draft: each line matched by brand, formula, size, and life stage, the account's wholesale price applied with its rule shown, and anything ambiguous flagged.

Phone and texted orders get a one-click lane. Store owners, groomers, and clinics often order by phone or text between customers, and PeasyOrders doesn't capture calls, texts, or voicemails. Your team adds those orders in one click as manual entries: same editor, same account pricing, same review and export, with "manual" recorded as the origin. However a restock arrives, it joins the same reviewed queue — not a note taped to the register.

It also doesn't read photos, scans, or handwriting; a PDF needs a text layer to be parsed automatically. An attachment it can't parse stays on the order, worked inside PeasyOrders in a side-by-side view.

What happens when the spec is missing?

"Dog food, 10 bags" is flagged: which brand, formula, size, life stage? "Grain-free, the salmon one" when you stock two bag sizes is flagged: 15 lb or 30? Each flag waits for a person to resolve it in the draft — the system suggests, the operator validates, and unresolved lines block confirmation. That's what keeps a near-match formula off a shelf where it won't sell: on a branded catalog, the wrong bag isn't a clean credit, it's dead inventory and an annoyed store. When only the store can answer — the 15 or the 30? — your team can ask by email from the draft, and the reply links back to the order.

How does a multi-category restock work?

One message, one structured order. A pet store's restock routinely spans food, treats, chews, litter, supplements, grooming, and toys — a dozen lines across categories, each with its own brand, spec, and unit. PeasyOrders matches every line to the right item and unit — bags of food, 24-count cases of 5.5-ounce cans, 35-pound litter pails, 50-count boxes of bully sticks, dozens of rope toys — and prices the whole order by the account's rules, so nobody retypes the list line by line and nothing gets silently dropped between categories.

Common pet-supply orders PeasyOrders handles

Does it recognize a store's standing restock?

Yes. Each store's shorthand is learned from the corrections your team confirms — after a few orders, "the usual" resolves to that store's food, treats, and litter. Day one isn't empty either: on setup, PeasyOrders reads your past QuickBooks Online invoices once, so each account's buying history is there from the start. The standing restock comes up as a draft anyone can review — it stops living with the one CSR who had it memorized.

What stays with your other systems?

Capture, matching, pricing, and review happen in PeasyOrders; everything downstream keeps its home. Reviewed orders export to QuickBooks Online as an Estimate by default (configurable), or to Google Sheets or CSV. Inventory, purchasing, and fulfillment stay in the systems you run for them — what they get from PeasyOrders is clean order data with the right brand, formula, size, and account price.

What does it cost?

Plans run $99, $199, and $349 per month by confirmed order volume, with a 30-day money-back guarantee — details on the pricing page.

The bottom line

Your stores, groomers, and clinics will keep restocking in shorthand — by brand and formula, across categories — and they shouldn't have to change. PeasyOrders captures the emailed restocks with the spec matched, gives your team one click for the phoned and texted ones, prices every line at the account's rate, and flags the missing bag size before it becomes dead shelf inventory. For the wider picture, see how to automate wholesale order processing.